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Shipping Policy
Processing Time
All orders are handmade with care. Please allow 5-7 business days for processing before your order ships. During holidays or high-volume periods, processing times Mary vary slightly - but we always do our best to get your memory box to you quickly.
Shipping Confirmation & Tracking
Once your order is on its way, you'll get a confirmation email with a tracking link so you can follow your package every step of the way.
Lost or Delayed Packages
If your order hasn't arrived within 10 business days after shipping, please email us at moorememoriesco@gmail.com and we'll be happy to help you locate it.
Shipping Address Issues
Please double-check your shipping information at checkout. We are not responsible for packages delivered to incorrect address provided by the customer.
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